eLink Signature ("eLink Signature," "we," "us," or "our") is a service operated by Central Media LLC, a Florida limited liability company located in Orlando, Florida.
1. Acceptance of Terms
By accessing or using the eLink Signature website, web application, browser extensions, marketplace applications, or any related products or services (collectively, the "Service"), you agree to be bound by these Terms of Use ("Terms"). If you do not agree to these Terms, you may not access or use the Service.
If you are entering into these Terms on behalf of a company, organization, or other legal entity, you represent that you have the authority to bind that entity to these Terms, and "you" refers to that entity.
2. Service Description
eLink Signature provides a platform for creating, customizing, animating, hosting, and deploying email signatures, including AI-assisted logo animation, template libraries, a signature management dashboard, and related features.
We intend to provide the Service for as long as commercially practicable. However, in the event that Central Media LLC ceases operations, dissolves, or discontinues the Service, we will make reasonable efforts to provide affected account holders with thirty (30) days' notice to export or transfer their signatures to another platform. Except for that notice obligation, eLink Signature assumes no further responsibility or liability to users arising from the discontinuation or dissolution of the Service.
Because animated and image-based signature elements are hosted on our servers, discontinuation of your account or of the Service will cause those hosted elements to stop rendering in email messages, including in messages previously sent. You acknowledge and accept this limitation.
3. Eligibility and Account Registration
You must be at least 18 years of age, or the age of majority in your jurisdiction, to create an account. The Service is not directed to children and we do not knowingly permit minors to register.
You agree to provide accurate, current, and complete information during registration and to keep it updated. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately at giovann@mapmagnet.co if you suspect unauthorized access.
Where you register using Google Sign-In, your account has no password and cannot be given one. Access to that account depends on continued access to the corresponding Google account.
4. Subscriptions, Billing, and Automatic Renewal
Paid plans. Certain features of the Service require a paid subscription. Pricing, plan tiers, and included features are described on our pricing page and may change from time to time. Price changes will not take effect for an existing subscriber until the start of their next billing term, and we will provide advance notice of any price increase.
Automatic renewal. Your subscription renews automatically. Unless you cancel before the end of your then-current billing term, your subscription will automatically renew for a successive term of the same length (monthly or annual, as applicable), and the payment method on file will be charged the then-current rate for that term.
Payment processing. Payments are processed by Stripe, Inc. ("Stripe"). By providing a payment method, you authorize us and Stripe to charge that method for all fees incurred, including renewal fees, custom design fees, and applicable taxes. Your use of Stripe's payment services is additionally subject to Stripe's own terms and privacy policy. We do not receive or store your full card details.
Failed payments. If a payment fails, access to paid features is suspended and your account reverts to the free plan while the payment remains unresolved. Your signatures and designs are not deleted. You can restore paid access by updating your payment method, and Stripe will retry the charge.
Taxes. Fees are exclusive of applicable sales, use, VAT, and similar taxes, which are your responsibility unless we are required to collect them.
5. Free Trial
We may offer a free trial of a paid plan. Unless otherwise stated at signup:
- The trial period is seven (7) days from the date the trial begins.
- At the end of the trial period, the subscription automatically converts to a paid subscription and your payment method will be charged, unless you cancel before the trial ends.
- Trials are limited to one per user, per organization, and per payment method. We reserve the right to deny or revoke trial access at our discretion.
We will disclose trial length, conversion date, and the amount to be charged at the point of signup.
6. Refund Policy
You may request a full refund of your initial subscription charge within fourteen (14) days of that charge by contacting giovann@mapmagnet.co.
Outside of the 14-day window, all fees are non-refundable. This includes, without limitation, partial billing periods, unused time on a subscription, unused seats or licenses, add-on service fees, and accounts terminated by us for violation of these Terms.
Refunds are issued to the original payment method and may take 5–10 business days to appear. Charges from us appear on your statement as ELINK SIGNATURE.
7. Subscription Cancellation
You may cancel at any time. Cancellation is available directly from your account dashboard, and you may also cancel by emailing giovann@mapmagnet.co.
Upon cancellation:
- Your subscription will not renew at the end of the current billing term.
- You will retain access to paid features through the end of the billing period you have already paid for.
- You will not be charged again after the current term ends.
- No further payment is required in order to cancel. You do not owe any remaining or accelerated balance for terms that have not yet begun.
- At the end of the billing period, your account will be downgraded or closed, and hosted signature assets will cease to render.
8. Logo Revisions and Custom Design Services
When you subscribe to a paid plan, we animate your logo by hand and install it in your account, typically within one to two business days. We notify you when the animation is complete.
Your first revision is free. If you are not happy with the animation, or you uploaded the wrong logo, tell us and we will produce a second version — a different take on the animation, or the same treatment applied to the correct logo — at no charge.
From the third animation onward, the fee is $50.00 per animation. This applies to any further revision of the same logo, and to animating a different logo. Custom design fees are disclosed and authorized before work begins and are non-refundable once work has commenced.
Custom design work is handled manually and billed outside the platform: we send you a separate payment link, and work begins once payment is confirmed. These fees are not part of your subscription and are not charged to your subscription payment method automatically.
Turnaround times for custom design services are estimates, not guarantees.
9. Acceptable Use
You agree not to:
- Use the Service in violation of any applicable law or regulation, including anti-spam laws such as the CAN-SPAM Act, CASL, or comparable laws in your jurisdiction;
- Upload, host, or transmit content that infringes any third party's intellectual property, publicity, or privacy rights;
- Upload content that is unlawful, defamatory, harassing, obscene, or that misrepresents your identity, employer, credentials, or affiliation;
- Impersonate any person or entity, or use a logo, mark, or brand asset you do not have the right to use;
- Use the Service to send unsolicited bulk email, phishing messages, or malware;
- Reverse engineer, decompile, scrape, or attempt to derive the source code or underlying models of the Service;
- Resell, sublicense, or white-label the Service without a written reseller agreement with us;
- Circumvent usage limits, rate limits, seat counts, trial restrictions, or access controls;
- Use automated means to create accounts or generate signatures at scale without authorization;
- Interfere with, overload, or disrupt the Service or the servers and networks that host it.
You are solely responsible for ensuring that your use of the Service, including any signature content you deploy on behalf of an organization, complies with the laws and internal policies applicable to you and to that organization.
10. User Content and Ownership
You retain ownership of your content. Logos, photographs, brand assets, text, contact details, and other materials you upload or provide ("User Content") remain yours. We claim no ownership in them.
License to us. You grant eLink Signature a limited, non-exclusive, worldwide, royalty-free license to host, store, reproduce, resize, reformat, transcode, animate, and display your User Content solely for the purpose of operating and providing the Service to you, and for the duration of your use of the Service. This license terminates when your User Content is deleted, except that copies may persist in encrypted backups as described in our Privacy Policy.
We do not use your User Content to train AI models. We do not use logos, photographs, brand assets, or other content you upload to develop, improve, or train generalized artificial intelligence or machine learning models, and we do not license or sell your User Content to third parties for that purpose.
Your representations. You represent and warrant that you own or have all rights necessary to upload each item of User Content and to authorize the license granted above, and that your User Content does not infringe or violate the rights of any third party.
Hosted asset URLs. Signature images and animations are served from publicly addressable URLs so that they render in recipients' email clients. This is inherent to how email signatures function. Do not upload content you are not willing to have publicly accessible at an unguessable URL.
11. AI-Generated Output
Where the Service uses AI to animate a logo or generate a design element from your input ("Output"):
- As between you and eLink Signature, you own the Output generated from your own User Content, subject to your payment of applicable fees and to any rights held by third parties in the underlying material.
- We make no representation that Output is unique. Similar or identical Output may be generated for other users from similar inputs.
- Output is provided without warranty of originality, non-infringement, or fitness for any trademark, registration, or commercial use. You are responsible for clearing any Output you intend to use as a trademark or brand asset.
12. Intellectual Property
The Service itself — including its software, templates, template library, animation engine, design system, user interface, documentation, and the eLink Signature name, logo, and marks — is owned by Central Media LLC and is protected by copyright, trademark, and other intellectual property laws. Except for the limited right to use the Service under these Terms, no rights are granted to you.
Feedback or suggestions you provide about the Service may be used by us without restriction or compensation.
13. Email Client Compatibility and Third-Party Services
Rendering is outside our control. Email clients differ in how they display HTML, images, animation, and interactive elements. Some clients — including certain versions of Microsoft Outlook, Apple Mail, and mobile clients — block external images by default, disable animation, strip styling, convert messages to plain text or rich text, or otherwise alter how a signature appears. Some recipients read email with images disabled or through AI summarization features that may not display your signature at all.
We do not warrant that any signature will render identically, or at all, in any particular email client, on any particular device, or for any particular recipient. Where animation or interactivity is unsupported, the Service is designed to fall back to a static presentation, but we do not guarantee the appearance of that fallback in every client.
Signatures stored in your mail client are a copy. Changes you make in eLink Signature do not update a signature you have already saved into Gmail, Outlook, or Apple Mail. To apply a design change you must copy the updated signature into your mail client again.
Third-party platforms. The Service may integrate with third-party platforms including Google Workspace, Microsoft 365, and others. Your use of those platforms is governed by their own terms and policies. We are not responsible for changes those providers make to their platforms, APIs, permissions, or rendering behavior, including changes that impair or disable features of the Service.
14. Analytics and Tracking
Certain plans include analytics features that report on how signatures perform, which may include counts of signature impressions and clicks on links within a signature. These features operate by measuring requests made to our hosted signature assets and by routing signature links through our servers.
You are responsible for the lawfulness of tracking you enable. If you activate analytics features, you act as the controller of the resulting data with respect to your recipients, and you are responsible for providing any notice and obtaining any consent required in your jurisdiction and in your recipients' jurisdictions. Requirements vary and are stricter in the European Union, the United Kingdom, and certain other regions. We provide controls to disable tracking, and we describe what is collected in our Privacy Policy.
We make no representation or guarantee regarding engagement rates, reply rates, click-through rates, deliverability, or any other performance outcome. Any figures presented in marketing materials are illustrative of results some customers have reported and are not a promise of results you will achieve.
15. Communications and Marketing Consent
By creating an account, you consent to receive service-related communications from us, including transactional emails, billing notices, security alerts, and product announcements. These are necessary to your use of the Service and cannot be opted out of while your account is active.
Marketing communications. You may separately opt in to receive marketing emails, and, where you have provided a mobile number and given express written consent at the point of collection, marketing text messages. You may withdraw consent at any time by using the unsubscribe link in any marketing email or by replying STOP to any text message. Message and data rates may apply.
16. Account Inactivity and Deletion
We reserve the right to deactivate or delete accounts that have shown no login or activity for a period of twelve (12) months or more. Where we intend to do so, we will attempt to notify the account's email address at least thirty (30) days in advance so that you may log in or export your data.
Deletion is handled as described in our Privacy Policy. Deleting your account will cause hosted signature assets to stop rendering, including in previously sent messages.
17. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE MAXIMUM EXTENT PERMITTED BY LAW, ELINK SIGNATURE DISCLAIMS ALL WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, TIMELY, OR ERROR-FREE; THAT DEFECTS WILL BE CORRECTED; THAT SIGNATURES WILL RENDER CORRECTLY IN ANY GIVEN EMAIL CLIENT; OR THAT USE OF THE SERVICE WILL PRODUCE ANY PARTICULAR BUSINESS RESULT.
Some jurisdictions do not allow the exclusion of certain warranties, so some of the above may not apply to you.
18. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, ELINK SIGNATURE, CENTRAL MEDIA LLC, AND THEIR OFFICERS, MEMBERS, EMPLOYEES, CONTRACTORS, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, REVENUE, GOODWILL, BUSINESS OPPORTUNITY, OR DATA, ARISING OUT OF OR RELATING TO YOUR USE OF OR INABILITY TO USE THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN NO EVENT SHALL OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE EXCEED THE GREATER OF (A) THE TOTAL AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100.00).
These limitations apply regardless of the legal theory asserted and survive any failure of essential purpose of any limited remedy. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.
19. Indemnification
You agree to indemnify, defend, and hold harmless eLink Signature, Central Media LLC, and their officers, members, employees, contractors, and agents from and against any claims, demands, actions, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:
- your use of or access to the Service;
- your User Content, including any claim that it infringes or misappropriates a third party's rights;
- your violation of these Terms or of any applicable law;
- any email you send using a signature created with the Service, including any claim under anti-spam, privacy, telemarketing, or electronic communications law;
- any tracking or analytics you enable with respect to your recipients; and
- your violation of the rights of any third party.
We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, at your expense, and you agree to cooperate with that defense.
20. Suspension and Termination
We may suspend, restrict, or terminate your access to the Service, in whole or in part, with or without notice, if we determine in our reasonable judgment that:
- you have violated these Terms or any applicable law;
- your account is being used in a manner that is fraudulent, abusive, or harmful to the Service, to us, or to other users;
- your account presents a security risk, including where activity is consistent with credential compromise, automated abuse, payment fraud, or exploitation of the Service; or
- suspension is necessary to comply with a legal obligation or a request from a competent authority.
Where the circumstances permit, we will provide notice and an opportunity to cure before terminating. Where we reasonably believe that immediate action is necessary to prevent ongoing harm, security compromise, or legal exposure, we may act first and notify you afterward.
Upon termination for cause, no refund will be issued, and we may delete data associated with the account. You may appeal a suspension or termination by contacting giovann@mapmagnet.co, and we will review the appeal in good faith.
Sections 10 through 12 and 17 through 23 survive termination.
21. Changes to These Terms
We may amend these Terms at any time. When we do, we will update the "Last updated" date at the top of this page, and for material changes we will provide notice by email or through the Service at least fourteen (14) days before the change takes effect.
Your continued use of the Service after the effective date of a change constitutes acceptance of the amended Terms. If you do not agree, your remedy is to stop using the Service and cancel your subscription; changes will not be applied retroactively to disputes that arose before the change took effect.
22. Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of Florida, without regard to its conflict-of-laws rules.
Informal resolution. Before filing any claim, you agree to contact us at giovann@mapmagnet.co and attempt in good faith to resolve the dispute informally for a period of thirty (30) days.
Venue. You and eLink Signature agree that any dispute not resolved informally shall be brought exclusively in the state or federal courts located in Orange County, Florida, and both parties consent to personal jurisdiction and venue there.
Time limit. Any cause of action arising out of or related to the Service or these Terms must be commenced within one (1) year after the cause of action accrues, or it is permanently barred, except where a longer period is required by applicable law.
JURY TRIAL WAIVER. TO THE EXTENT PERMITTED BY LAW, EACH PARTY WAIVES ANY RIGHT TO A TRIAL BY JURY.
23. General Provisions
Entire agreement. These Terms, together with the Privacy Policy and any order form or plan-specific terms, constitute the entire agreement between you and eLink Signature regarding the Service.
Severability. If any provision is held unenforceable, that provision will be limited or severed to the minimum extent necessary, and the remaining provisions will remain in full force.
No waiver. Our failure to enforce any provision is not a waiver of our right to do so later.
Assignment. You may not assign these Terms without our written consent. We may assign them in connection with a merger, acquisition, reorganization, or sale of assets.
Force majeure. We are not liable for any failure or delay caused by circumstances beyond our reasonable control, including acts of God, natural disaster, war, terrorism, labor disputes, governmental action, internet or hosting provider failure, or the acts or omissions of third-party platforms.
Relationship. Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship.
Export and sanctions. You represent that you are not located in, and are not a national or resident of, any country or on any list subject to U.S. export restrictions or sanctions.
24. Contact Information
Questions about these Terms, cancellation requests, refund requests, and security reports may be directed to:
eLink Signature
Central Media LLC
Orlando, Florida, United States
giovann@mapmagnet.co